Refund Policy
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Refund Policy
1. Refund Eligibility
Refunds are available under specific circumstances as outlined in this policy. All refund requests must be submitted in writing to our administration office.
2. Full Refund Period
Students may receive a full refund (minus administrative fees) if they withdraw within 7 days of enrollment and before the course start date. Administrative fees are non-refundable.
3. Partial Refund Period
Students who withdraw within the first two weeks of the course may be eligible for a partial refund:
4. Course Cancellation by Academy
If Schoolville Academy Limited cancels a course, students will receive a full refund of all fees paid, or may transfer to another available course at no additional cost.
5. Non-Refundable Items
The following are non-refundable:
7. Special Circumstances
Refund exceptions may be considered for documented medical emergencies, military deployment, or other extraordinary circumstances. Each case will be reviewed individually by the administration.
8. Payment Plan Refunds
Students on payment plans who withdraw will receive refunds based on the amount paid minus applicable fees. Outstanding balances must be settled before the refund is processed.
9. Dismissal for Misconduct
Students dismissed for violation of the Code of Conduct or other policy violations are not eligible for any refund.
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